---
title: Hybrid TP supports External Phishing Support for Non-Clients
description: Hybrid TP supports External Phishing Support for Non-Clients through education and tools such as email filtering.
image: https://content.hybridtp.ie/hubfs/Imported_Blog_Media/Cyber-security.webp
---

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# Hybrid TP supports External Phishing Support for Non-Clients

 by [AgileDS](https://content.hybridtp.ie/hybrid-technology-partners-blog/author/agileds)

Jun 27, 2024, 7:41:45 AM

# Introduction

Hybrid TP supports External Phishing Support for Non-Clients.  We are a [Managed IT Services Provider](https://hybridtp.ie/our-services/managed-it-support/) in Ireland, is renowned for its cutting-edge cyber security solutions and dedication to client data protection. Hybrid specialises in equipping organisations with the tools and knowledge to prevent digital fraud and phishing attempts.

 

## Challenge

We were contacted by a leading business solutions provider who faced a sophisticated [phishing attack](https://hybridtp.ie/lets-tackle-phishing-spear-phishing/) that resulted in a substantial financial loss. The attackers impersonated a legitimate legal firm and deceived the company into making erroneous payments. Despite security measures catching the suspicious emails, a lapse in protocol led to the emails being mistakenly released and acted upon.

![External Phishing Support for Non-Client](https://content.hybridtp.ie/hs-fs/hubfs/Imported_Blog_Media/4-300x225-1.webp?width=300&height=225&name=4-300x225-1.webp)

 Phishing attack in progress

## Solution

Hybrid’s response was immediate and thorough:

- **Incident Analysis**

A detailed investigation was conducted to understand the breach and pinpoint the vulnerabilities.

- **Educational Reinforcement**

Hybrid emphasized the importance of adhering to security protocols and provided additional training to the company’s employees.

- **Security Enhancement**

Recommendations were made to strengthen email security filters and quarantine procedures to prevent future incidents.

![External Phishing Support for Non-Client](https://content.hybridtp.ie/hs-fs/hubfs/Imported_Blog_Media/1-300x225-1.webp?width=300&height=225&name=1-300x225-1.webp)

 Providing technical support

## Results

The outcomes of Hybrid’s intervention were crucial:

- **Financial Recovery**

A significant portion of the funds was recovered through swift action and collaboration with financial institutions.

- **Policy Improvement**

The incident led to a comprehensive review and enhancement of the company’s [security policies](https://hybridtp.ie/why-your-company-needs-iso-27001/) and procedures.

- **Increased Vigilance**

The company’s employees are now more vigilant, and the overall security posture was strengthened to guard against similar threats.

![External Phishing Support for Non-Client](https://content.hybridtp.ie/hs-fs/hubfs/Imported_Blog_Media/3-300x225-1.webp?width=300&height=225&name=3-300x225-1.webp)

 Cyber security on all devices

> **Even though Hybrid Technology Partners weren’t our supplier, they stepped in and took remedial action to help us recover funds during a very challenging period. This should serve as a warning to any medium-sized company: fully educate your staff, implement robust barriers to prevent such incidents, and regularly review policies and procedures.**
> 
> **Company CEO**

Hybrid TP supports External Phishing Support for Non-Clients for many more small to mid-sized companies and if you’d like to find out more please get in touch: [info@hybridtp.ie](mailto:info@hybridtp.ie)

 

**Tags:** 

[Case Study](https://content.hybridtp.ie/hybrid-technology-partners-blog/tag/case-study)

Post by [AgileDS](https://content.hybridtp.ie/hybrid-technology-partners-blog/author/agileds)  
 Jun 27, 2024, 7:41:45 AM

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